Client Experience

Client Experience

+3

"Once I figure this out, then I'll..." — the most dangerous sentence in your business

Jan 11, 2026

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13 min read

"Once I figure this out, then I'll..." — the most dangerous sentence in your business

The goalposts keep moving. The 'right time' never comes. And you stay exactly where you are.

Kasey Jones

Client Transformation

+4

What happens in the first 14 days with a client determines whether they refer you or forget you

Dec 11, 2025

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15 min read

What happens in the first 14 days with a client determines whether they refer you or forget you

If you're not capturing this data upfront, you're making your marketing 10x harder.

Kasey Jones